Support | Thankbox
  • Support

Adding to a Thankbox

  • Why is there a processing fee for adding to a gift collection?
  • How to add a contribution to a Thankbox?
  • How can I edit or delete a message I've left on a Thankbox?
  • Is there a limit to how much cash can be collected for a gift card?
  • How can I increase the contribution I have left in a Thankbox?
  • How can I get a refund for a contribution I added to a Thankbox?
  • Why can't I see all the messages on the Thankbox?
  • I attempted to add money to a collection but the charge failed. Why is there a transaction still visible on my statement?
  • Do contributors need to create an account to add a message?

Categories

  • Adding to a Thankbox
  • Customising a Thankbox
  • General Questions
  • Gift Cards
  • Managing my Thankbox
  • Receiving a Thankbox
  • Security & Privacy
  • Thankbox Packs
  • Sending a Thankbox
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