How creators can withdraw Thankbox gift collections?

If you're buying the gift yourself, you can withdraw the money collected in your Thankbox to your PayPal or Bank account.

Step 1: Open your gift collection settings

From your Dashboard, open your Thankbox and select Manage gift collection in the left side menu. You'll see how much has been collected, anything already spent, and the funds remaining.

The Manage gift collection panel showing collected, spent and remaining funds
The Manage gift collection panel showing collected, spent and remaining funds

Step 2: Select Withdraw funds

Click Withdraw funds and read the summary before continuing. A 4% fee applies to withdrawals, and once you withdraw, the gift collection closes permanently and can't be reopened.

If you'd rather the recipient received the full amount, skip the withdrawal and send the Thankbox as it is. They'll then choose how to redeem the collection themselves, including options like a gift card, a virtual prepaid card, or via PayPal/Bank transfer. Withdrawing makes sense when you're the one buying the gift.

Select Continue when you're ready.

The withdrawal information screen with the 4% fee and closure notice
The withdrawal information screen with the 4% fee and closure notice

Step 3: Confirm your country and email

Choose Your country, then enter the email address where your withdrawal details should be sent.

💡 Tip: Use a personal email rather than a work one so you keep permanent access to your withdrawal details.

Select Continue.

Selecting your country and entering your email address
Selecting your country and entering your email address

Step 4: Choose how to receive the money

Pick either PayPal or Bank transfer, then select Finish. Each option shows the final gift value after the 4% fee, so you can see exactly what will arrive.

Withdrawal options vary by country, so you may see only one method available depending on where you are. If neither works for you, email support@thankbox.com and we'll help you find an alternative.

Choosing between PayPal and bank transfer, with the final gift value shown
Choosing between PayPal and bank transfer, with the final gift value shown

Step 5: Track your withdrawal

Your withdrawal will show as Processing while the payment is being issued.

The collection marked as Processing
The collection marked as Processing

Once it's complete, the status changes to Withdrawn, along with the date and the final amount. Select View details to see the full breakdown at any time.

The completed withdrawal showing the date and final gift value
The completed withdrawal showing the date and final gift value
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