How do I deactivate a user?

In your Teams workspace, only the owner and admins have the ability to deactivate users. Deactivating a user will prevent them from accessing the workspace and sending or receiving Thankboxes, but their past activity will remain visible.
  1. Log in to your workspace and open the Users page

    Here, you’ll see a list of all active members in your workspace.

  2. Select the user to deactivate

    Find the user you want to deactivate and click Edit next to their name.

  3. Click the Deactivate button at the bottom of the page

    A confirmation prompt will appear. Confirm that you want to deactivate the user. Once confirmed, the user will lose access to the workspace.

A deactivated user does not count towards your subscription plan total.

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