How do I deactivate a user?
In your Teams workspace, only the owner and admins have the ability to deactivate users. Deactivating a user will prevent them from accessing the workspace and sending or receiving Thankboxes, but their past activity will remain visible.
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Log in to your workspace and open the Users page
Here, you’ll see a list of all active members in your workspace.
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Select the user to deactivate
Find the user you want to deactivate and click Edit next to their name.
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Click the Deactivate button at the bottom of the page
A confirmation prompt will appear. Confirm that you want to deactivate the user. Once confirmed, the user will lose access to the workspace.

A deactivated user does not count towards your subscription plan total.